
Contact Details
Fathia Investments Limited
37 Nassau Street
P.O.Box SS5360
Nassau, Bahamas
242-816-0185
242-323-2935
Frequently asked questions
Reservation: Booking can be completed online, by phone, or in person. All bookings must be prepaid.
Modification: We can change your rental date at your request. Please contact us directly. Remember to provide us with the details of your previous reservation. A confirmation of modification will be sent by email, chat, SMS or confirmed over the phone.
Cancellation: We have a free cancellation policy. You'll receive a full 100% refund up to 7 Days before booking date.
You'll be refunded to the same payment method you used for your booking.
We process approved refunds within 1-3 business days.
Once the refund is issued on our end, your bank or credit card provider can take up to 15 business days to issue the funds back to your account. It can also take longer if you're with a non-Canada or non-US bank. If your refund hasn’t appeared after 15 days, please contact your bank directly and ask about pending refunds on your account. You can provide them the transaction ID that appears in the refund receipt as a reference.