If you're renting a plated Scooter, UTV or ATV, you'll need a valid car driver's license with another government-issued piece of ID. You'll also need to be 18+ years old.
Yes, it's required by law.
Yes. You must provide a credit card for a temporary hold (a preauthorization). The preauthorization amount depends on the type of scooter, length of rental, additional optional items. It varies between $50 to $100 per rental. In some instances cash will be accepted.
Reservation: Booking can be completed online, by phone, or in person. All bookings must be prepaid. Modification: We can change your rental date at your request. Please contact us directly. Remember to provide us with the details of your previous reservation. A confirmation of modification will be sent by email, chat, SMS or confirmed over the phone. Cancellation: We have a free cancellation policy. You'll receive a full 100% refund up to 7 Days before booking date.
To modify or cancel a reservation, contact us directly with the details of your reservation.
You'll be refunded to the same payment method you used for your booking. We process approved refunds within 1-3 business days. Once the refund is issued on our end, your bank or credit card provider can take up to 15 business days to issue the funds back to your account. It can also take longer if you're with a non-Canada or non-US bank. If your refund hasn’t appeared after 15 days, please contact your bank directly and ask about pending refunds on your account. You can provide them the transaction ID that appears in the refund receipt as a reference.
Very easy. Most people learn in just a few minutes. However, just like learning to ride a bicycle, we recommend you practice until you're very confident before going out into traffic. We offer basic operating lessons when you rent a scooter.
Upon making a booking please note your method of arrival. We have a complimentary shuttle for pick-up. Name of Cruise/ Cabin No./ Names of ALL Passengers.
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